These Terms of Service govern access to and use of Wagner Marketing & Media websites, strategy services, creative deliverables, campaigns, media execution, advisory support, and related marketing services. By accessing or using the services, requesting proposals, or engaging us for work, you agree to these Terms unless otherwise agreed in writing.

1. Services

Services may include branding, social media management, content creation, paid media, web and funnel strategy, analytics, SEO, campaign development, advisory support, creative production, and related execution services. The exact scope, timing, deliverables, and fee structure are defined in the relevant proposal, order confirmation, or service agreement.

2. Client Responsibilities

The client must provide timely feedback, approvals, access credentials where needed, brand materials, source files, and commercially relevant information required for successful execution. Delays in approvals, missing materials, or changes in strategic direction may affect timing, cost, and outcome.

3. No Guaranteed Results

We aim to improve brand positioning, visibility, lead flow, and performance. However, marketing outcomes depend on many variables outside our control, including budget, market conditions, competition, offer strength, sales process quality, and platform changes. Specific commercial outcomes are not guaranteed.

4. Campaign Platforms and Third Parties

Our services may involve third-party platforms including social networks, advertising platforms, website tools, analytics providers, email systems, CRMs, and scheduling or automation software. We are not responsible for outages, policy changes, account restrictions, platform errors, or third-party performance issues.

5. Payment and Suspension

Fees are due according to the commercial terms in the accepted proposal, invoice, or agreement. Unless otherwise stated, fees are non-refundable once work has started. We reserve the right to suspend services for non-payment, repeated delay, or material breach.

6. Intellectual Property

Unless otherwise agreed in writing, pre-existing methodologies, frameworks, strategic models, templates, visual systems, production methods, and internal processes remain our property. Final deliverables transfer only to the extent agreed and generally only after full payment of undisputed amounts.

7. Limitation of Liability

To the fullest extent permitted by law, Wagner Consulting LLC and related entities shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, business interruption, reputational harm, lost opportunity, or platform account loss. Total liability is limited to the amount paid for the specific services giving rise to the claim in the three months preceding the event.

8. Governing Law

These Terms shall be governed by the laws of the State of New York unless mandatory law requires otherwise.

Terms of Service

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