Cookie-Richtlinie

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work efficiently, provide a better browsing experience, and give website owners useful information about how their site is being used. Cookies can be "first-party" (set by the website you are visiting) or "third-party" (set by a different domain than the one you are visiting). They can also be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them). Similar technologies such as web beacons, pixels, local storage, and fingerprinting techniques may also be used and are covered by this Cookie Policy.

Wagner International ("Wagner," "we," "us," or "our") uses cookies and similar technologies on our website www.wagner-international.com ("Website") for the following purposes: • To ensure the proper functioning of our Website • To remember your preferences and settings (e.g., language selection) • To authenticate you and maintain your session when you log into the Client Portal • To analyze how visitors use our Website so we can improve it • To deliver relevant content and enhance user experience • To process orders and manage payment flows • To protect against fraud and ensure security

3.1 Strictly Necessary Cookies These cookies are essential for the Website to function and cannot be switched off. They include: • Session management cookies: Maintain your session as you navigate the site • Authentication cookies: Keep you logged in to the Client Portal • Security cookies: Protect against cross-site request forgery and other threats • Load balancing cookies: Distribute traffic across servers for optimal performance • Cookie consent cookies: Remember your cookie preferences Legal basis: Legitimate interest (these cookies are necessary for website operation and do not require consent). 3.2 Functional Cookies These cookies enhance Website functionality and personalization: • Language preference cookies: Remember your selected language (EN, DE, FR, ES) • User preference cookies: Remember display settings and form preferences • Chat and support cookies: Enable live chat and customer support features Legal basis: Consent (you can opt out of these cookies, but some features may not work as expected). 3.3 Analytics Cookies These cookies help us understand how visitors interact with our Website: • Page view tracking: Which pages are visited most frequently • User flow analysis: How visitors navigate through the site • Performance metrics: Page load times and error rates • Referral tracking: How visitors arrive at our Website We may use third-party analytics services such as Google Analytics, which processes data in accordance with Google's privacy policy. Analytics data is aggregated and anonymized where possible. Legal basis: Consent. 3.4 Marketing Cookies These cookies are used to deliver relevant advertising and track campaign effectiveness: • Conversion tracking: Measure whether advertising campaigns led to orders • Remarketing cookies: Enable display of relevant ads on third-party sites • Social media cookies: Enable sharing features and track social media referrals Marketing cookies may be set by third-party advertising platforms such as Google Ads, Meta (Facebook/Instagram), and LinkedIn. Legal basis: Consent.

The following is a non-exhaustive list of cookies used on our Website: Strictly Necessary: • _session: Session identifier (First-party, Session) • _csrf: Cross-site request forgery protection (First-party, Session) • auth_token: Authentication token for logged-in users (First-party, Persistent, 30 days) • cookie_consent: Stores your cookie consent preferences (First-party, Persistent, 365 days) Functional: • preferred_locale: Your selected language (First-party, Persistent, 365 days) • recently_viewed: Recently viewed services (First-party, Persistent, 30 days) Analytics: • _ga: Google Analytics client identifier (Third-party, Persistent, 730 days) • _ga_*: Google Analytics session data (Third-party, Persistent, 730 days) • _gid: Google Analytics daily identifier (Third-party, Persistent, 24 hours) Marketing: • _fbp: Meta Pixel identifier (Third-party, Persistent, 90 days) • _gcl_au: Google Ads conversion linker (Third-party, Persistent, 90 days) We update this list periodically. The actual cookies on your device may vary based on your consent choices and the features you use.

5.1 Cookie Consent — When you first visit our Website, you will be presented with a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our Website. 5.2 Browser Settings — Most web browsers allow you to manage cookies through their settings. You can typically: • View cookies stored on your device • Delete individual cookies or all cookies • Block cookies from specific sites or all sites • Set your browser to notify you when a cookie is being set Please note that blocking all cookies may impact the functionality of our Website, particularly login functionality and language preferences. 5.3 Opt-Out Links — For third-party analytics and advertising cookies, you can opt out through: • Google Analytics: https://tools.google.com/dlpage/gaoptout • Google Ads: https://adssettings.google.com • Meta/Facebook: https://www.facebook.com/settings/?tab=ads • Network Advertising Initiative: https://optout.networkadvertising.org • Digital Advertising Alliance: https://optout.aboutads.info 5.4 Do Not Track — Our Website currently does not respond to "Do Not Track" (DNT) signals sent by browsers, as there is no universally accepted standard for how to respond to such signals. However, you can manage your preferences through the cookie consent mechanism described above.

Some cookies on our Website are placed by third-party services that we use. These third parties have their own privacy and cookie policies, which we encourage you to review: • Google (Analytics, Ads): https://policies.google.com/privacy • Meta (Facebook, Instagram): https://www.facebook.com/policy.php • PayPal (Payment processing): https://www.paypal.com/us/legalhub/privacy-full • Wise (Payment processing): https://wise.com/us/legal/privacy-policy We do not control the cookies set by these third parties and are not responsible for their practices. By consenting to third-party cookies on our Website, you acknowledge that your data may be processed by these third parties in accordance with their respective policies.

Some third-party cookie providers may transfer your data outside of your country of residence, including to the United States. Where such transfers occur, they are conducted in compliance with applicable data protection laws, including through the use of Standard Contractual Clauses (SCCs) or other approved transfer mechanisms. For more information about international data transfers, please see our Data Processing Policy.

Our Website is not directed to children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such data promptly.

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Cookie Policy periodically. Material changes that significantly affect your privacy rights will be communicated via a prominent notice on our Website or via email to registered account holders.

If you have questions about our use of cookies or this Cookie Policy, please contact us at: Wagner International Email: info@wagner-international.com Website: www.wagner-international.com US-Based · Virtual · Available 24/7 For data protection inquiries, please refer to our Data Processing Policy for the appropriate contact information.