Privacy Policy

Wagner Consulting LLC d/b/a Wagner International ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wagner-international.com, use our services, or interact with us in any way. By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.

We may collect the following types of information: • Personal Information: Name, email address, company name, website URL, and any other information you voluntarily provide through our contact forms, order forms, or account registration. • Order Information: Project details, file uploads, language pairs, service selections, payment information (processed securely through third-party payment processors). • Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytical data collected through cookies and similar technologies. • Communication Data: Records of correspondence when you contact us via email, contact forms, or other channels.

We use the information we collect for the following purposes: • To provide, maintain, and improve our services • To process orders and transactions • To send order confirmations, project updates, and service-related communications • To respond to inquiries and provide customer support • To send marketing communications (with your consent, where required) • To comply with legal obligations • To detect and prevent fraud or security incidents

We do not sell your personal data. We may share information with: • Service Providers: Payment processors (PayPal, Wise), email service providers, and hosting providers who assist in operating our business. • Linguists & Partners: Project-related information shared with translators, editors, and partner agencies under NDA to fulfill your orders. • Legal Requirements: When required by law, court order, or governmental authority. All third-party providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encrypted connections (SSL/TLS), secure payment processing, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings. We do not use advertising cookies or share browsing data with advertising networks.

Depending on your location, you may have the following rights: • Right of Access: Request a copy of the personal data we hold about you. • Right to Rectification: Request correction of inaccurate data. • Right to Erasure: Request deletion of your personal data (subject to legal obligations). • Right to Restrict Processing: Request limitation of how we process your data. • Right to Data Portability: Receive your data in a structured, machine-readable format. • Right to Object: Object to processing based on legitimate interests or direct marketing. • Right to Opt Out of Sale (CCPA): We do not sell personal information. To exercise any of these rights, contact us at privacy@wagner-international.com.

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Order-related data is typically retained for 7 years for accounting and legal purposes.

As a US-based company serving global clients, your data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where required under GDPR.

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: Wagner Consulting LLC Email: privacy@wagner-international.com Website: www.wagner-international.com